Research Study
The Philippine Thrift banking sector, known for its customer-centric approach, is navigating a pivotal shift in the evolving digital lending landscape. Thrift banks, traditionally focused on micro, small, and medium enterprises (MSMEs) and consumer loans, are now recognising the growing need to modernise their lending operations. In this context, the adoption of specialised lending platforms presents significant opportunities for Thrift banks to enhance efficiency, improve customer experience, and drive business growth.
Pennant Technologies conducted a comprehensive survey at the July 2023 to gain insights into the digital transformation journey of Thrift banks. The findings highlight the sector’s priorities, challenges, and expectations from modern lending systems. This report delves into these insights, offering a roadmap for how Thrift banks can harness the power of modern lending platforms to remain competitive in the ever-changing financial landscape.
