Case Studies
The financial services sector is continuously evolving, with the growing demand for innovative solutions that can meet the unique needs of millions of customers while ensuring seamless and efficient service delivery. One of the key technologies driving this transformation is Pennant’s Elastic Credit Line (ECL) solution, designed to provide tailored, real-time loan offerings to meet the ever-changing demands of today’s borrowers.
A leading Indian financial institution, serving over 80 million customers with a diverse range of services-including business loans, personal loans, gold loans, MSME financing, microfinance, and financial advisory-embraced this cutting-edge technology to streamline their lending operations.
This digital transformation enabled the institution to see a 30% growth in its loan portfolio, achieve faster loan approvals, and provide real-time updates to customers-ultimately reinforcing its position as a market leader in the industry.
