pennApps Bill Pay… streamline your Bill Payments across the channels…
Today’s customers expect exceptional service coupled with comfort and convenience. Increased access to mobile and touch technology has made the need to integrate multi-channels for routine and custom transactions like the electronic bill payment facility, an urgency. Thus, offering a differentiated channel experience that engages customers on their terms assumes crucial importance in the increasingly competitive market. The fast evolving retail payments landscape and the easy access to new wave technology has customers looking for the ease and control offered by remote and widely proliferated banking channels in making their most routine transactions.
pennApps Bill Pay is a complete solution that enables banks to offer a fast and secure way to pay bills all of their service delivery channels. It offers seamless integration capabilities with built-in connectivity tools that reduce complexity of integration with back-end systems.
pennApps Bill Pay: Bill Payment process made easy..
pennApps Bill Pay is a comprehensive, modular and scalable solution that empowers banks to offer bill pay option through various delivery channels. A truly enterprise class solution, it is flexible and scalable to meet organizations present and future needs.
With pennApps Bill Pay, bank customer can register beneficiaries, make payments, setup standing instructions and view past historical bill payments through any service delivery channel, making it a complete bill payment solution. It offers varied modes of operation that includes online connectivity with utility providers/Companies to get current payment dues and real-time processing of payments.
Bundled with a wide array of integration features to accelerate the time to market, it leverages the proven connectors to add new billers and to offer bill pay options through various delivery channels quickly, with minimal efforts. Built-in connectivity tools ensure easy and seamless integration with utility companies, companies, financial transaction switches, back-end systems, delivery channels and payment partners.
Banks can also add additional billers or similar payment services with minimal dependence on the vendor as Bill Pay comes with various extendable features. Customer centric flexible licensing model keeps banks at pace with market requirements allowing them to add additional billers and service delivery channels without any cost implication offers true cost optimization.
The core features of the Utility Bill Pay includes:
A solution that helps bank automate bill payments across the banking channels
pennApps Bill Pay is an enterprise class solution built on an open architecture and that is agnostic to the platform and device. With its proven interfaces and industry standard integration connectors, pennApps Bill Pay is simple to implement, flexible enough to scale-up and cost effective to operate.
Some of core differentiating features of pennApps Utility Bill Pay includes:
Meet Market Demands
The readily available proven interfaces and integration tool box enables banks to quickly add new billers and extend the bill pay options to other service delivery channels enabling banks to meet market demands quickly and cost effectively.
Achieve Operational Efficiencies
Extensive audit and tracking capabilities built into the solution ensure smooth reconciliation and quick resolution of any payment issues. In addition to this, the uniform and consistent payment experience it offers across all the service delivery channels ensures that banks achieve operational efficiencies.
Proven interfaces and integration connectors to process several types of external systems and message formats coupled with the robust, scalable and extensible architecture of the solution simplifies implementation and offers reduced TCO.