Mawarid launches electronic statements powered by pennApps Interactive Communication Manager in the first phase with plan to deliver personalized and engaging communication to all its customers in the coming months…
March 3, 2015 Hyderabad – Pennant Technologies, the leading software services and products company with over 18 leading banks across Middle East as its clients, announced that Mawarid Finance, UAE successfully delivers electronic statements to all its customers powered by its Interactive Customer Manager (ICM) in the first phase.
Mawarid Finance, an Islamic finance company based in UAE offering an innovative portfolio of Islamic Finance products and services selected pennApps Interactive Communications Manager to power its customer communications in phased approach with an immediate objective to deliver the electronic statements and to deliver personalized and engaging communication with intuitive interactive features in the coming months.
pennApps Interactive Communication Manager built on the next generation framework that is agnostic to the platform, database and devise/browser enables the bank to quickly select and setup the technological platforms of their choice. The high-level of modularity enables its clients to adopt solution capabilities in phased manner in line with organizational priorities. The high-level of configurability enables the respective teams to shorten the setup, customization including implementation timelines as most of the organization specific requirements can be achieved with simple configuration.
“This is our first engagement with Mawarid and we are sure our solution capabilities enable Mawarid to improve their customer experience. We always believe in accelerating the time-to-market for our valued clients and we have proved again by delivering the first phase solution within a month’s time.” says Rama Krishna Raju, CEO of Pennant.
He further adds “We have added new features to the Interactive Communication Manager in line with market needs and one such notable feature is delivering the HTML5 based statements which now can be accessible even on iOS & Android devices. In addition, our rule based work flow and configurable rule engine enables our clients to manage the overall process with simple rules that enhances the operational efficiencies while delighting their customers with relevant and meaningful communications”
Mawarid Finance is a private joint stock company established in Dubai, UAE, towards the end of 2006 with a paid-up capital of one billion dirhams. The company plans to introduce a new vision within the Islamic finance sector to both retail and corporate customers in the region.
Mawarid Finance specialises in the competitive development of Sharia’a compliant financial services, focusing on rapid growth through outstanding customer service. Mawarid Finance is structured as an integrated financial institution that specialises in providing all services related to finance and business, responsive to the rapid growth taking place in Dubai and modelled on the spectacular development of Dubai and the UAE as a whole.
Mawarid draws its strength from a solid vision for the future articulated by a team of leading industry professionals, a close-knit network of strategic partners and business associates, and the financial backing and support of well-established shareholders.
Mawarid’s mission is to create superior and exceptionally innovative Sharia’a- compliant products and services, sustaining high-quality performance and maximising market share to become the first choice provider of Islamic financial solutions in a modern business environment.
Pennant Technologies, dynamic and innovative software solutions and services company offers comprehensive suite of end-to-end business driven technology services and next generation software products covering all the functional areas of BFSI vertical. Pennant offers the right-fit and next generation products that address the unique requirements of banking. The suite of offerings includes Islamic Finance Factory, Cross Sell, Interactive Communication Manager, Enterprise Social Media Management, Notification Manager, Lending Factory, Direct Debit, Host Integrator, Utility Bill Pay and Business Continuity.
Pennant’s suite of solutions and services encompasses Enterprise Application Integration Services, Application Services comprising Application design, development, maintenance services and Consulting services comprising IT consulting and Business Continuity Management services.
Pennant empowers its customers to effectively address their business challenges with its deep domain expertise backed with excellent insights of local market dynamics and leveraging the latest technology advancements.